Good Questions. Straight Answers.

Small UK teams, especially wedding and event venues, hospitality, shops, salons and anyone with part-time, casual or seasonal staff.

PixelBay, a Yorkshire web and software studio building since 1999. PixelHRM is a PixelBay brand, built, set up and supported by PixelBay.

No. PixelHRM is a management tool. It keeps your records, does the maths and reminds you what is due. For advice on a specific situation, speak to Acas or an employment adviser.

PixelBay updates the statutory rates, like sick pay and family pay, each April, and bigger rule changes arrive as PixelHRM updates, included in your plan. You can see every rate in Settings.

No. It is built for busy managers, not HR departments. Every screen has a Help button that explains it, and there is a full user guide with screenshots.

No. Staff open a link and add it to their home screen in a few seconds. It opens full screen like any other app, stays signed in for 30 days and gets phone alerts, with nothing to download or update.

Most HR apps make your staff download the software company's own app, with their logo on it. With PixelHRM there is nothing to install, every update is there straight away, and the app is in your name.

No. They sign in with a six-digit code sent to their email. If a phone is lost, you can sign it out from anywhere.

Yes. Phone alerts on iPhone need iOS 16.4 or later, with the app added to the home screen.

Yes. If you have a handful of staff, get in touch and we will set you up with everything included, from £50 a month.

No. Every plan includes unlimited staff. Take on 40 casuals for the summer and your bill stays the same.

Core covers staff records, holidays, sickness and sick pay, family leave, right to work, training, reviews, documents, the notice board, payroll export and the staff app. Pro adds rotas, clock-in at your venues, time off in lieu, expenses and kit and keys.

Setting up PixelHRM, with your logo, colours, rules and venues, is part of what you pay for. If your setup needs extra work, like bringing in data from another system, we tell you the cost before anything starts.

No. Monthly plans need 30 days' notice to cancel, and that is it.

No. PixelHRM is licensed monthly, so you use it while your licence is active. If you want a system you own outright, that is a custom build.

PixelBay is not VAT registered, so there is no VAT on top of your monthly price.

Your own private copy of PixelHRM on a day you pick, open for longer than the Live Demo, and we can extend it if you need more time.

Please don't. Demos are for a look round with example data. Your real system is set up privately for you.

PixelHRM is installed on your own hosting and domain, with its own private database. If your hosting can't run it, we can host it on our UK system instead, by agreement, with any cost agreed before anything is set up.

Usually, by arrangement. Send us an export from your old system and we will confirm whether we can map it in. It may be chargeable, so please ask first. You can also bring your staff in from a spreadsheet yourself.

No. A new PixelHRM starts in test mode, so emails go to PixelBay until you switch test mode off in Settings and go live.

Yes. The owner can switch any feature off in Settings, and it disappears from the menu and the staff app. Records are kept if you switch it back on.

Every screen has a Help button, and the user guide covers every screen with screenshots. After that you get PixelBay in the UK, by email or WhatsApp, not a ticket queue. We reply within one working day.

In a private database on your own hosting, not a shared platform. Uploaded files, like right to work copies, are kept outside the public website and only open for people allowed to see them.

Yes, every day, with nothing to set up. The last 14 days are kept in a private folder on your server, ready to download from Settings.

You choose. Leavers' records are kept for six years by default, and right to work copies are removed by themselves two years after someone leaves.

No. A phone shares its location once, only when someone taps Clock In or Clock Out.